Rising Energy and Water Costs in January 2025 – What Can You Do About It?

What’s Happening?

Electricity Prices:

Ofgem, the UK’s energy regulator, has confirmed a rise in energy prices starting January, affecting millions of homes. This is driven by global market instability and increased supply costs.

Water Bills:

Water providers have also announced price hikes, citing the need for infrastructure improvements and rising operational costs.

For households already facing high inflation and increased living costs, this news is frustrating and concerning.

What Can You Do?

At Golden Shield Consumer Services, we specialise in helping UK consumers like you challenge unfair billing, price hikes, and poor service. Here’s how you can take control:

Check Your Bills:

Mistakes happen. Compare your bills against meter readings or service usage. If something doesn’t add up, CHALLENGE IT.

Dispute Unfair Charges:

If you feel a utility provider is overcharging or hasn’t delivered what you paid for, you have rights. Golden Shield can help you navigate the complaints process.

Know Your Rights:

Consumers are protected under UK law against unfair practices. Many people don’t realise they can take disputes to a small claims court, often without expensive legal representation.

How Golden Shield Can Help

Golden Shield Consumer Services offers step-by-step support for consumers challenging unfair bills or poor service:

Initial Case Assessment: 

We evaluate your claim quickly and affordably.

Professional Guidance:

From drafting bespoke complaint letters to mediation support, we’re here to help you achieve a fair resolution.

Transparent Pricing:

No hidden costs – just affordable, honest assistance.

Take Action in 2025

Don’t let rising prices go unchallenged. If you suspect billing issues or poor service, you’re not alone. Let Golden Shield Consumer Services help you fight back.

Start your claim today and let’s make 2025 the year you take control of your consumer rights.