Privacy Policy

Introduction
Golden Shield Consumer Services is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect
   1.1. Personal Information: Name, email address, phone number, and details of your case.
   1.2. Supporting Documentation: Files you upload, such as receipts or correspondence.
2. How We Use Your Information
   2.1. To assess your case and provide advice or assistance.
   2.2. To contact you when necessary, including occasional phone calls if required.
   2.3. For internal analysis to improve our services.
3. Data Sharing
   3.1. We will never sell or share your personal data with third parties without your consent, except when required by law.
4. Data Security
   4.1. We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights
   5.1. You can request access to the data we hold about you.
   5.2. You can request the correction or deletion of your data, subject to legal obligations.
6. Cookies
   6.1. Our website uses cookies to improve functionality and user experience. You can disable cookies through your browser settings.
7. Changes to This Policy
   7.1. We may update this policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

Contact Information
If you have any questions about this Privacy Policy, please contact us via the website contact form.