At Golden Shield Consumer Services, we regularly hear from families who feel their elderly or vulnerable loved ones have been taken advantage of by mobility furniture companies.
Sadly, I know the experience personally. Before she passed away, my mother was sold an expensive adjustable bed by a company that failed to assess her properly or explain her options. The product wasn’t suitable — and the tactics used to sell it were, frankly, appalling.
This was one of the key reasons I launched Golden Shield.
Since then, we’ve helped clients recover significant refunds, including:
- £2,500 from Oaktree Mobility for a mis-sold adjustable bed
- £300 from CareCo following a pressured chair sale
- And many more cases still ongoing
These companies often target those least able to fight back, but we’re here to change that.
If you or someone you care about has bought a mobility product under pressure, or without a proper needs assessment, we may be able to help.
We offer a fixed-fee case assessment for £35, with no jargon, no legal complexity, just clear guidance and practical support.
